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Skegness Accommodation

Ivydene Hotel

Terms And Conditions


CANCELLATION POLICY

No deposits can be refunded due to administration and re-advertising costs.
If cancelled within 24 hours of check in time 100% of total cost of stay is required.
If cancelled within 7 days = deposit + 40% of total cost of stay is required.
If cancelled within 21 days = deposit + 20% of total cost of stay is required.
If cancelled with more than 21 days notice = deposit only is required.
We recommend travel insurance is arranged to cover any losses.

Refunds are subject to a £20 administration fee.

CHECK IN DETAILS

Early check in before 1:00pm: Rooms are normally available after 12:00 noon.
We can't guarantee rooms will be ready before 12:00 noon but, customers are welcome to drop off luggage with us as early as they wish.
Keys can be picked up early if available.
We will store luggage safely and take it to your room as soon as the room becomes available.

RECEPTION IS CLOSED between 1:00pm and 4:00pm.

No checking in available between these times.(except by special arrangement, please contact us)

Late check in after 4:00pm: Reception is open as normal.

CHECK OUT

Check out time is strictly no later than 10:00am on the day of departure.

EARLY TERMINATION OF STAY

In the case of a stay being terminated earlier than the agreed check out date, no refunds can be given.

CLEAN AIR POLICY

THE IVYDENE HOTEL IS A NON-SMOKING ESTABLISHMENT
This means no smoking is permitted anywhere inside the building.
This includes en-suites and the downstairs toilet.
Smoking is not permitted inside the front porch.
Smoking is not permitted out of the windows.

THIS IS THE LAW
ANYBODY FAILING TO COMPLY WITH THIS RULING WILL BE ASKED TO LEAVE IMMEDIATELY
NO REFUNDS
NO SECOND CHANCE

DAMAGE POLICY

Rooms are to be left as you would wish to find them.
Any damage or excessive cleaning will be charged for.

PETS

We do not allow pets of any description into the building.

GROUPS

the Ivydene Hotel is for families, couples and solo travellers.

We do not take stag or hen parties.

We do not take All male, All female parties or parties of young people under 25 years old unless agreed first with reception.

All groups in the above categories should first contact reception before booking online.

ONLINE BOOKING

The freetobook room search facility a provisional booking system only.

Your booking will be confirmed by a PDF attached to an email, once your deposit has been processed.

Please check your email regularly to ensure that you have received the booking confirmation.

The management reserve the right to decline an online booking.

KEYS

Lost sets of keys will be charged at £80 per set. We urge guests to be responsible for keys at all times.

TAKE AWAYS

It is not permitted to bring take-away food into the bedrooms.

RUBBISH AND RECYCLING

We can recycle plastics, glass, newspapers and aluminium cans
We are only responsible for removal of the rubbish created from the items we supply,
Large items such as shoe boxes or toy packaging must be taken with you.

ALCOHOL


We are a licensed establishment.
Guests are not permitted to bring their own alcohol onto the premises.
only alcohol purchased in the hotel bar may be consumed on the premises.

WI-FI ACCESS

Access to the internet via wi-fi is currently a free service. It is limited however to collecting emails, internet browsing, and low bandwidth gaming.
Streaming is not allowed, nor is downloading of large files as bandwidth is limited. Any illegal activity is strictly forbidden and the management take no responsibility for such actions.
Any person abusing the wi-fi access, will result Immediate termination of the service.

CAR PARKING

Use of the car park is on a first come first served basis. Vehicles and contents park on the car park at left entirely at the owners risk.

DISABLED ACCESS

Whilst we do not discriminate against persons with disabilities. Due to the age and original layout of the building, we appreciate that not every individual case of disability can be provided for. We urge customers to discuss their particular disability with us in advance of booking to allow us to assess whether the hotel is suitable.
We will not be held responsible for any accessibility issue, that we have not been informed of in advance.

For further details please read our accessibility statement

Booking with us is easy.
Either book direct with us at the Ivydene reception on 01754 763834 or book securely online with our partners at freetobook.

Our freetobook powered online booking engine is completely commission free, and BEST PRICES are guaranteed.

Look out for our special bed and breakfast rates for senior citizens.
Over 60s can get great deals on full week spring or autumn breaks at the Ivydene Hotel in Skegness.
Browse our price guide online or phone us direct on 01754 763834 for details of current offers.

At the Ivydene we offer great bed and breakfast deals for families.
Spring and autumn we run lower prices for children under 16.
During the summer holidays we run a Monday to Friday special, save on this great midweek deal.

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CONTACT DETAILS

 

Ivydene Hotel

39 - 41 Drummond Road,
Skegness
PE25 3EB

TEL: 01754 763834

sales@ivydenehotel.co.uk

Reception hours
9:30am - 1:00pm
4:00pm - 9:30pm
Please use our online booking facility to browse for availability at other times.

Hotel Location

World Host Accredited